Dialog Box

The Pink Elephants Support Network

Peer Support - Live Chat

We are so sorry for your loss or losses.

Welcome to our LiveChat Peer Support page, where you can access one-on-one immediate connection and support with a Peer Support Companion in a safe online space.

Although we are not trained counsellors, we are trained volunteer Peer Support Companions who have all gone through the heartbreaking experiences of losing our much-loved babies, and we want you to know we truly understand, you are not alone, and you did nothing wrong.

We are here to give you our time, our support, our empathy, and a safe space for everything you are feeling, thinking, and questioning - which are all real, valid, and normal. The grief of pregnancy loss can come across in many different ways for many diverse people but we are here to support you through each and every way.

Knowing that others have walked a similar path of pregnancy loss to yours and are here to walk yours alongside you, can understand what you are going through and have their own lived experience but have healed, provides positive affinity and relief that the journey can be endured.

We acknowledge and resonate with the different stages of miscarriage and early pregnancy loss, the intangible grief that accompanies it, the trauma of Termination for Medical Reasons (TFMR), the fear of trying to conceive again, struggles with infertility, and the anxiety of pregnancy after loss.

To envelope and nurture you through these stages, we offer instant support by clicking on the pink LiveChat pop-up button on the bottom right-hand side of this webpage on:

Tuesday evenings 7.30pm-9.30pm AEST
Thursday evenings 7.30pm-9.30pm AEST
Sunday evenings 7.30pm-9.30pm AEST

Please Note:

  • Please fill out the pre and post-chat survey to help us support you to the best of our abilities, but also to anonymously help collect data for much-needed research.
  • Companions are randomly assigned to a chat, you cannot book a particular one.
  • Your chat will not be cut off at 9.30pm, but we won’t be taking on any more new chats from that time.
  • If you are ‘queued’ and 9.30pm comes around, we won’t be able to take your chat. We are so sorry but please try again when we are next available.
We’ve been where you are, we get it. And we’re in this together.

*Confidentiality & Referrals: We take your privacy seriously and treat all information with respect, sensitivity, and confidentiality. All Peer Support Companions have been briefly trained by a bereavement counsellor and have lived experience so can only offer peer support. For all other signs of complicated grief and/or effects from other psychological influences, we will refer you to professionals. All online communication is saved in archives.